Billing Services
- Same-Day Claim Submission
- Advanced Reporting
- Dedicated Billing Expert
- Secure & Complaint
- Automatic Coding
- Customized Solutions
- Performance Consulting
Included Software Suite
- Award Winning ePCR
- Transport Scheduling
- Truck Checks
- Learning Management
- Crew Scheduling
- And More
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Fire
EMS
Both
Full Revenue Cycle Management
Integrations & Automation
With all the moving parts of the billing process, it’s beneficial that all your systems are automated and integrated so there is no extra wait time for your returns. Our world-class ePCR is fast, easy-to-use, works offline, and submits your PCRs to billing automatically.
We utilize top-of-the-line API‘s and other services to match your patients to the proper insurance information. Our portals and reporting allow tight track of all aspects of the billing process.
Total Compliance
Let us help you with the needs to secure patient data and deal with constantly changing Medicare and government requirements. Our team of experts stay up to date with Medicare training and HIPAA certifications and our systems are also run on the most current and secure paradigms and platforms.
Coding & Claims
Our Flexible and dynamic ePCR platform has advanced validations to ensure the information is clean coming into the billing cycle. After our platform has validated the chart for accuracy our team of experts manually analyze the chart for compliance and accuracy, if there are any problems, charts can immediately be sent back to the provider for correction.
This makes sure that most claims are submitted within 24 hours of the chart being locked. We continuously track claims in our systems to make sure that they are on track for approval. Denials are promptly handled with re-submissions or appeals
Payment Processing
We offer a full range of payment processing so you can accept multiple types of payment from patients and payers – including credit card, cash, ACH, and direct deposit.
To put it simply, we collect payments from multiple sources and combine them into one deposit into your account so you can concentrate on running your business.
Reporting & Analytics
With Unified Billing, you will enjoy a mobile friendly dashboard where you can keep an eye on things like payer analysis, revenues by payer type, bill-to mix, outstanding receivables, invoice ages, and much more. On top of that, we also send automated reports via email on a recurring basis.
Performance Management
At Unified billing, just going through the motions is not good enough. Every part of the billing process is tracked. We pride ourselves on techniques that increase billability like incident tracking, denial audits, so we can continuously reduce leakage and increase bottom-line revenue.
Unified Billing Features
Secure and Reliable Technology
We use the most current, up to date, secure technology
ePCR integration
Our ePCR is configurable to any agency. Custom clinical and medicare validations and requirements makes sure the information is correct the first time and get submitted to billing the same day.
ePCR Billing Workflow
Our billing workflow allows us to send the chart back to providers (and alert them) so they can fix any problems before they leave their shift.
24/7 Support
Multiple avenues of support, including live help chat and dedicated EMS Liaisons.
24hr Claim Submission
Using our integrated technology, most claims are submitted within 24 hours of the chart being locked.
Full Audit Trail
All steps in the billing process are chronologically tracked and logged for retrospective audits.
Ad Hoc Analytics
Our ad hoc analytics engine allows you to create custom reports when you need them on the fly.
Android and Apple Mobile Apps
Use our platform offline with Apple and Google mobile apps
Full Agency Access
Agencies get full access to all their tools and analytics in one place.
Insurance Verification
We utilize various API’s and other tools to verify your patients’ insurance information.
Delivered Reports
Subscribe to billing reports to be sent to your inbox on a regular basis.
Better Billability
We perform periodic reviews of all denials to identify areas of improvement and improve overall billability.
Code Scrubbing
Our system validates the ICD-10 codes, and “scrubs” the codes with a coding “crosswalk” to other coding systems, such as CPT, DRG, and HCPCS.
Dedicated Team
You will get a dedicated, concierge style, one-on-one EMS Billing Liaison to initially get you up and running… and then on an on-going basis, work with you to maximize your billability.
Electronic Claim Submission
With electronic claim submission, your claims will be submitted faster and tracked with ease.
Claim Follow Up
Aging claims will receive multiple follow up options including mail, phone, and email.
Medicare Compliant
Our team and technology is always keeping up with the ever-changing healthcare landscape.
HIPAA Compliant
Keep your patient information secure with our HIPAA compliant practices and systems.
Personal Touch
Our billing experts employ manual reviews, regular agency follow ups, and courtesy calls for things like patient follow-ups, claims follow-ups, and old AR follow-ups.
Continuous Auditing
We will audit your account against local and federal guidelines on a regular basis.
Flexible Payment Options
We offer a full range of payment processing so you can accept multiple types of payment from patients and payers – including credit card, cash, ACH, and direct deposit.
No Servers to Manage
Our platform works in the secure cloud, no servers to secure and manage.
Device Security
Easily Manage which devices can access your account.
No Installation Necessary
You don’t need to be an IT expert to start using our platform, simply log in and start using it.
Easy to Manage
Admins enjoy a clean and simple interface that is easy to read, find what you need, and manage your account.
Industry Leading Customer Service
Not only is our software easy to learn, but we assign Dedicated Concierge Liaisons to every customer. Our Dedicated Concierge Liaisons are seasoned industry veterans who know your industry and work to maximize your platform.
Contact Us
Meet Our Team
Please fill out our contact form and we will give you a ring ASAP.
About Us
We are a fast-growing, innovative software company that focuses on the first responder community. We are currently in 28 states, multiple countries, multiple languages and expanding fast. Since our founding in 2014, we have worked to make software solutions faster, more accessible, easier-to-use, and more data driven. We provide a suite of products that serve EMS, fire departments, and state & federal health departments across the US and abroad.
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